Everything you need to know about playing on 7pin — from creating your account and making your first GCash deposit, to withdrawing your winnings and understanding our games. Find your answer below, or reach out to our 24/7 support team.
Creating a 7pin account is quick and straightforward. Visit the 7pin Login page and look for the registration option. You'll need to provide a valid mobile number (Philippine number preferred), a unique username, and a secure password. You'll also need to confirm that you are at least 21 years of age, as required by Philippine law and PAGCOR regulations.
Once your basic details are submitted, you'll receive a one-time PIN (OTP) on your registered mobile number to verify your account. After verification, your account is active and you can make your first deposit.
The minimum age to play on 7pin is 21 years old. This is a strict legal requirement under Philippine law and PAGCOR licensing conditions. 7pin enforces this through a mandatory KYC (Know Your Customer) verification process before any withdrawal can be processed.
If it is found that an account holder is under 21, the account will be immediately suspended and any associated funds will be handled in accordance with 7pin's Terms & Conditions and applicable Philippine law.
To complete KYC verification on 7pin, you'll need to submit a clear photo or scan of one valid Philippine government-issued ID. Accepted IDs include:
You may also be asked to submit a selfie holding your ID for additional verification. KYC is required before your first withdrawal can be processed. The review typically takes 1–3 business days.
No. Each player is allowed only one account on 7pin. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and balances forfeited.
If you have forgotten your login credentials, use the password reset option on the 7pin Login page or contact our support team for assistance. Do not create a new account — our team can help you recover access to your existing one.
Go to the 7pin Login page and click the "Forgot Password" link. Enter your registered mobile number or email address and you'll receive an OTP or reset link. Follow the instructions to set a new password.
If you no longer have access to your registered mobile number or email, contact our 24/7 support team via live chat. You'll need to verify your identity before the account can be recovered.
7pin supports a wide range of payment methods popular with Filipino players, including:
All transactions are processed in Philippine Peso (₱). Available payment methods may vary depending on your location and account status.
Most deposits on 7pin are processed instantly. GCash and Maya deposits typically reflect in your 7pin wallet within seconds of completing the transaction on your e-wallet app.
Bank transfers may take slightly longer — usually 5 to 30 minutes during banking hours. If your deposit has not reflected after 1 hour, please contact our support team with your transaction reference number and we'll sort it out right away.
Yes. The minimum deposit on 7pin is ₱100 for most payment methods, making it accessible for players across the Philippines — whether you're in Manila, Cebu, Davao, or anywhere else in the country.
Maximum deposit limits vary by payment method and account verification level. Fully KYC-verified accounts enjoy higher deposit limits. Check your account settings or contact support for your specific limits.
7pin does not charge any fees on deposits. However, your payment provider (e.g., GCash, your bank) may apply their own transaction fees. We recommend checking with your payment provider before making a deposit if you are concerned about additional charges.
To withdraw from 7pin, log in to your account and navigate to the Cashier or Wallet section. Select "Withdraw," choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount, and confirm the request.
Make sure your KYC verification is complete before requesting a withdrawal — unverified accounts cannot process cashouts. Your withdrawal destination must also match the name on your 7pin account.
7pin processes withdrawal requests as fast as possible. Here are the typical timeframes:
Withdrawal times may be longer during peak periods or if additional verification is required. If your withdrawal has been pending for more than 24 hours, please contact our support team.
The minimum withdrawal amount on 7pin is ₱200. Maximum withdrawal limits depend on your account verification level and the payment method selected. Fully verified accounts have access to higher daily and weekly withdrawal limits.
Common reasons for a rejected withdrawal include:
If your withdrawal was rejected and you're unsure why, contact our support team via live chat and we'll explain the specific reason and help you resolve it.
7pin offers a wide variety of online casino games designed for Filipino players, including:
New games are added regularly. Check the 7pin Casino page for the latest additions.
Yes. All games on 7pin use a certified Random Number Generator (RNG) to ensure that every outcome is completely random and independent of previous results. This means no game can be manipulated — every spin, card draw, or bingo ball is determined by a fair, unbiased algorithm.
Live casino games are streamed from licensed studios with professional dealers, adding an extra layer of transparency to the gaming experience.
Absolutely. 7pin is fully optimised for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required, though a dedicated app may be available for an even smoother experience.
The mobile interface is designed to work seamlessly on popular Philippine mobile devices, with fast loading times even on standard LTE connections.
7pin regularly offers welcome bonuses for new players, which may include a deposit match bonus, free spins on selected slot games, or a combination of both. The specific offer available to you will be displayed during registration or on your first deposit screen.
All bonuses are subject to wagering requirements and terms. Make sure to read the bonus terms carefully before claiming any offer.
Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before the bonus funds can be converted to real withdrawable cash.
For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before you can withdraw the bonus winnings. Wagering requirements vary by promotion — always check the specific terms of each bonus offer.
Yes. 7pin has a VIP loyalty program that rewards regular players with exclusive perks including higher withdrawal limits, personalised bonuses, dedicated account managers, faster cashouts, and invitations to special events.
VIP status is earned through consistent play on 7pin. The more you play, the higher your tier — and the better the rewards. Contact our support team to learn more about the current VIP program structure.
Yes. 7pin uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information and financial details are stored securely and are never shared with unauthorised third parties.
We also recommend that you use a strong, unique password for your 7pin account and enable two-factor authentication (2FA) if available, to add an extra layer of security.
You can set deposit limits, loss limits, and session time reminders directly from your account settings under the Responsible Gaming section. These tools are free to use and take effect immediately when you lower a limit.
Increasing a limit requires a 24-hour cooling-off period to ensure the decision is considered. For more details on all available tools, visit our Responsible Gaming page.
If you feel you need a break from gaming, 7pin offers self-exclusion options ranging from a short cooling-off period to permanent account closure. To self-exclude, go to your account settings and select the Responsible Gaming or Player Safety section, then choose Self-Exclusion and your preferred duration.
You can also request self-exclusion by contacting our 24/7 support team via live chat. The exclusion takes effect immediately. For more information, visit our Responsible Gaming page.
If a game disconnects or freezes during an active round, 7pin's system automatically records the state of the game at the point of disconnection. When you reconnect and reopen the game, it will resume from where it left off — your bet and any winnings are preserved.
If the game does not resume correctly after reconnecting, contact our support team with the game name, approximate time of the issue, and your account username. We'll investigate and resolve it promptly.
There are several possible reasons you may be unable to log in:
If none of these resolve the issue, our 24/7 support team is ready to help via live chat.
7pin works on all modern browsers including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. For the best experience, we recommend using the latest version of Google Chrome on both desktop and mobile.
On mobile, 7pin is optimised for Android and iOS devices. If you experience performance issues, try closing other apps running in the background and ensuring you have a stable internet connection — a minimum of 4G/LTE is recommended for live casino games.
Didn't find your answer? Our support team is available 24/7 via live chat on the 7pin platform. Average response time is under 2 minutes. You can also browse our Support page for additional resources.
Can't find what you're looking for in the FAQ? Here are the fastest ways to get in touch with the 7pin team.
Chat with a real 7pin support agent in real time. Available 24/7, with an average response time of under 2 minutes. The fastest way to get help.
Go to SupportPrefer to write in? Send your question to our support team by email. We aim to respond to all email inquiries within 24 hours on business days.
Concerned about your gaming habits or need to set limits? Visit our dedicated Responsible Gaming page for tools, resources, and self-exclusion options.
Learn MoreNow that you've got the answers you need, it's time to enjoy the game. Slots, bingo, fishing games, live casino — 7pin has it all, with fast GCash payouts and 24/7 support for Filipino players.
21+ only · Play responsibly · Philippines